Information about our pricing model and how we handle refund requests.
AC Quiz is a free-to-use knowledge platform. All quizzes and editorial articles available at https://acquiz.net are accessible at no charge. There is no subscription fee and no requirement to create an account or make any payment to use the core features of the platform.
Because our content is provided free of charge, the majority of users will never need to make or request a refund in relation to AC Quiz services.
Our email newsletter is also provided free of charge. There is no fee associated with subscribing or unsubscribing. If you wish to stop receiving our newsletter, you can unsubscribe at any time using the link included in every newsletter email, or by contacting us directly at [email protected].
Should we introduce any paid services or products in the future, this Refund Policy will be updated to reflect the specific terms applicable to those services, including any applicable refund entitlements. Any paid services will be clearly identified as such, and their pricing and terms will be communicated clearly before any purchase is made.
Where future paid services are subject to consumer protection legislation — including the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 — we will comply fully with those obligations, including providing statutory cancellation rights where applicable.
If you believe you have been charged in error in connection with any AC Quiz service, please contact us promptly at [email protected] with details of the transaction. We will investigate and respond within five working days.
Nothing in this Refund Policy affects your statutory rights under English and Welsh law, including any rights under consumer protection legislation. If you are a consumer based in the United Kingdom, you retain all rights provided to you under applicable law.
If you have any questions about this Refund Policy or about a transaction, please contact us:
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